Thank you for shopping with us! SHIPPING: While items will frequently be shipped sooner, please allow up to 3 business days for items to ship after payment and 2-4 weeks for custom orders unless otherwise stated in the item listing. All custom items are final sale.
Please double check your shipping address! Please ensure that it is accurate prior to checking out. Items that are returned to us due to insufficient or incorrect address will incur an additional fee to re-ship.
Our standing shipping is via USPS. Tracking is available. Shipping time varies from 2-5 days depending on delivery location. All orders will ship from Severna Park, MD. We would be happy to expedite your shipping for an additional charge. Contact us at [email protected] for pricing and availability on expedited shipping.
FREE IN-STORE pickup available! Want to swing by The Cottage to see what's new (and pickup your online order)? Simply enter the code PICKUP at checkout!
Expedited shipping, oversized items, shipments to AK, HI, US Territories, international shipping and other unique situations will be handled on a case-by-case basis. Please contact us at [email protected] with any questions.
DAMAGES: Should an item arrive damaged, please email a photo to [email protected] Please retain all packaging for your photo.
RETURNS: Returns and exchanges are accepted within 7 days of receipt for a refund. From 7-30 days after receipt returns are accepted for store credit only. Returns/refunds/exchanges cannot be processed after 30 days of receipt. Clothing, jewelry, and shoes may not be exchanged after wear. To initiate a return or exchange, contact us at [email protected]and include your name, address and order number.
Items should be returned to: The Cottage Attn: Returns 562B Ritchie Highway Severna Park, MD 21146
FINAL SALE items cannot be returned for credit or refund.